Like others I think I’ll need more reassurance before buying another WD product. Is it really a problem w faulty cables? That wouldn’t explain my experience. However as I said, Disc Utility did not see the disk either.
#WD MY PASSPORT FOR MAC CORD MAC#
What does it mean? It seems the Mac was aware of the HD and registered it’s concerns when I unplugged it even though it didn’t display hte icons. So I plugged it back in to the Mac and the icons appeared on the desk top !!!. To my surprise i got the usual warning regarding the risks of ejecting a disk improperly. Set an optional password, that only you know, to activate 256-bit hardware encryption and add an extra layer of security. Protect your important files with Apple Time Machine backups.
After reading several posts about cables i decided to jiggle around with mine (I had of course previously tried the disconnecting everything and powering off) and then unplugged it w/o powering down. Secure and reliable, My Passport for Mac safeguards your creative life. I b/u it and the int HD to another HD using SuperDuper. Disconnect the microphone cable and web I just want to replace the screen of my presario CQ42-228LA since is broken. I had been using it as an external HD, not for B/u. I came to this site because my Passport Essential simply dissappeared from my desktop and was not even recognzed by Apple’s disc utility. I look forward to receiving good customer service from WD. If there is a recognised fault with the manufacture of this item then I would expect Western Digital to be working on correcting the problem and providing functional replacement items or parts to their customers. Respectfully, I don’t see why a customer should be advised to purchase anything to correct a faulty item.
While failing to connect I have observed there is still power to the drive. There doesn’t appear to be an issue with power. If it’s a power issue, you can contact WD Tech Support to purchase a power booster cable. I tried changing the Mac laptop, changing the USB cord, same problem.
Ever since that my WD hard drive has the flashing problem and cant be mounted on my Mac. He advised me to contact the manufacturer concerning the fault. When I charged up my Mac again it says that the disk was not ejected properly. Although his initial suspicion was to blame the manufacture of the cable, he suspects the drive casing to be faulty. Now the darn thing won’t connect unless you press gently down on the cable where it connects to the drive. Plug in your WD My Passport’s USB cable into its Micro USB B port. It worked perfectly for the first few months after I purchased it online from Amazon.Īfter a few months the drive stopped connecting properly and a quick toggle of the cable would make it spring into action. USB 3.0 Cable Lead Sync Replacement for WD My Passport Air Elements Mac 500GB 750GB 7550GB 1000GB SE 1TB 1.5TB 2TB 3TB 4TB 6TB 8TB WDBY8L0020BBK-01 4064-705107-000 A to Micro-B Cable 4. I have just emailed Western Digital customer services concerning what seems to be the same issue with my Passport drive.
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